Troubleshooting
Troubleshooting guides, frequently asked questions, and help with error messages
By Christopher and 3 others4 authors41 articles
Retiring Older Shortened Links
Revver error - "Oops. There was an unhandled exception"
Trying to Search and Getting "No Search Results to Display" Message
Error Messages - All Roles Restricted
Invalid Username or Password
"Trouble with the password reset email" - Error
User Timeout Message
PDF Changes Not Saving - "Protected View" - Error
Incomplete File Uploads
Welcome to our New Chat Experience
Why Aren't My Email Notifications Being Sent Out?
How to Set Up SAML 2.0 SSO with Duo
How Do I Use the CSV Import Tool?
What are the Different License Types in Revver?
How Do I Check Who Is Currently Logged Into Revver? - User Sessions
How to 'Unhide' Your Account
How Do I Check the Revver Server Status?
How Do I Purge Deleted Items? (Permanently Delete Items)
How Do I Restore Deleted Items?
Users List - Managing User Permissions
Guest Users - How do I upload files?
How Do I Update My Password?
User Management - Guest Users
How Do I Restore Deleted Items?
How Do I Locate a Missing File?
What Account Am I Currently Signed Into?
What Should I Do If I Cannot See Files That Were Uploaded to Me?
How do I see my account storage limit?
Report a Security Vulnerability to Revver
Revver Tour Guide
Upgrade Revver desktop app (MacOS)
Revver - Web Page Approval List
How to Automatically Apply a Template to New Drawers
Revver - Renew my Subscription
Updating the Desktop App (Windows)
Revver - Downloading Drawers & Folders
Revver Desktop App - File Paths & Directories