The 'All Roles Are Currently Restricted' error in Revver generally occurs due to either:
Security policy restrictions.
A lack of available licenses.
Account termination for non-renewal. Below, we explain steps to diagnose and resolve this issue depending on the cause.
The message indicates that your user license is either un-assigned or the account subscription has expired. Additionally security policies imposed by your organization can also be a cause of role restrictions. If your account is renewed and the license is active, you should proceed to technical troubleshooting steps. For accounts terminated due to non-renewal, intervention by contacting your Customer Success Manager is necessary.
If your account is expired, you will need to renew your subscription, for assistance renewing please email [email protected]
If your administrator has changed your license from Full, Essentials, or Guest to "unassigned" and they will need to re-assign your license.
Need Help?
Contact Technical Services
To get assistance from our Technical Services team, look for the chat bubble in the lower right corner to connect with our trained AI agent, Fin.
Fin references our entire Revver Help Center to accurately answer your questions, but if you would like to speak to a live technician, simply ask Fin to "Transfer me to a live technician" or select the "Talk to a person" button below Fin's chat answers and you will be immediately transferred to the first available Technical Services team member.
You can also connect with us via email at [email protected].