Skip to main content
Guest User Experience

Signing in as a guest user and accessing files shared

Eddie Carrillo avatar
Written by Eddie Carrillo
Updated over 2 months ago

This article will covers to logging in to Revver as a guest user, and accessing the items that have been shared. A guest user is a user that has been created by a licensed user on a Revver account and is intended to be used to share files outside of the account's organization.


Guest User’s Introduction to Revver

After a user in Revver shares an item (drawer(s), folder(s), or file(s)), Revver will automatically set up a new user account with a guest license assigned to you (the client). Whenever this guest user account is created, the Guest user will receive two emails that will look like the following:

As a guest user you will first want to select the email labeled “New User”. Once inside the email it will look like the email below, please select “Sign in to Revver” in order to create a password for your new Revver guest user account.

After clicking on “Sign In To Revver” your default internet browser will open up and you will come to a page which looks like the following screenshot. You will see your username listed (email address), and you will create your own password. You will notice that you will be required to create your password which meets any password requirements which the account owner sets (such as minimum password length).

Once your Password has been created you will be redirected to the Revver Login screen where you will first input your email address into the “Username” field. After entering your email, Click Next and then you will then be asked for your “Password” (which you just set). After which you will select the 'Sign in' button.

After you log in you will be met with the following screen, as a guest user you are limited in which features you have access to. From this screen you can access “Documents” and “Document Requests” (a guest user would only see the “Document Request” option if an admin from the account sent a Document Request to the guest user). If there is a pending Document Request for you, you will see it as one of “Your to-do items” where you can click “Complete Request” to fulfill the request.

Once inside the “Documents” tab you will see any item(s) you have been given access to. You will be able to download files (only if you were given 'download' permission from the user that shared the item with you)

If you have been granted Write permissions to containers (Drawer(s) or Folder(s)), you will see an option to “Drag [and Drop] or Click Upload” option where you can upload documents into a container which was shared with you.


Guest User Limitations

Guest users in Revver by nature have limited access and functionality in Revver.

Guest users can do the following:

  • Download copies of files shared with them

  • Upload files into Drawer(s)/Folder(s) which are shared with them

  • Delete files wherewith the guest user uploaded into Revver (if they uploaded the wrong file).

  • Fulfill Document Requests (File Requests and Form Fill Requests)

  • Scan and print files to Revver using the Revver desktop app

It would be exhaustive to outline all that a guest user cannot do in Revver. In short, any function not listed above is functionality not available to guest users in Revver.


Related Articles

Need Help?

Contact Technical Services

To get in contact with our technical services team for assistance select the chat bubble in the lower right corner. Initially you will connect with our AI bot Fin. If Fin is unable to answer your question please select the talk to a person button below his answer to speak with a member of our technical services department. Fin can also transfer you to a live representative at any time, just ask Fin to "transfer me to a live technician".

Did this answer your question?