Some issues with the desktop app are caused by an issue in the app cache for your device. Take the following steps to clear the app cache:
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βStep 1:
Open your file explorer (folder icon) and type %appdata% in the top navigation bar.
Step 2:
From here click on and rename the Revver folder to RevverOLD. This can be done by right-clicking the Revver Folder and selecting Rename.
Step 3:
Open the Revver application. It will treat Revver like it was installed for the first time. Select the relevant server when it gets to this screen. This is based off of your location.
Since I live in the United States I would select Option 1 to 'Connect to the US hosted Revver (Cloud)'
Need Help?
Contact Technical Services
To get in contact with our technical services team for assistance select the chat bubble in the lower right corner. Initially you will connect with our AI bot Fin. If Fin is unable to answer your question please select the talk to a person button below his answer to speak with a member of our technical services department. Fin can also transfer you to a live representative at any time, just ask Fin to "transfer me to a live technician".
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