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"Invalid Username or Password" - Error
"Invalid Username or Password" - Error
Curtis Fred Nash avatar
Written by Curtis Fred Nash
Updated over a week ago

When logging in to Revver you may be met with the following message “Invalid Username or Password” see image below for example.

The first step in correcting this error message is to ensure that your Username ( which should be your email address) is free of any typos. Often it is the case that there is an extra space, period, or extra character in the username.

Next, you will want to ensure that you are typing your password in correctly, please note, passwords are case sensitive ensure that your Caps Lock is not enabled while typing your password.

If you still receive the same error message the next thing to try is the forgot password button. Changing your password often, and using a complex password is one of the best ways to ensure account security. This will send you an email in order to facilitate the changing of your Revver Password.

If you have further questions did you know that we offer interactive trainings here: revverdocs.com/open-office-hours


If you have technical difficulties, or encounter errors, please contact our technical service team at: https://www.revverdocs.com/chat

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