When logging in, if your user is met with the following error:
'All Roles Restricted due to Security Policies or lack of available licenses.'
This indicates that your user licenses are either un-assigned or they have expired.
Common causes of this issue:
Your account is expired and you will need to renew your subscription, for assistance renewing please email [email protected]
your administrator has changed your license from Full, Essentials, or Guest to "unassigned" and they will need to re-assign your license.
Need Help?
Contact Technical Services
To get in contact with our technical services team for assistance select the chat bubble in the lower right corner. Initially you will connect with our AI bot Fin. If Fin is unable to answer your question please select the talk to a person button below his answer to speak with a member of our technical services department. Fin can also transfer you to a live representative at any time, just ask Fin to "transfer me to a live technician".